Frequently Asked Questions
Everything you need to know about shopping with Mapworld Australia.
How long does shipping take within Australia?
We offer standard shipping which typically takes 3-7 business days, and express shipping which takes 1-3 business days depending on your location. All orders are dispatched from our warehouse within 24 hours.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like earrings and swimwear may be excluded unless faulty.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate brands from around the world, we recommend checking the specific measurements provided to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and ZipPay for your convenience.
Can I track my order once it has been placed?
Yes, once your order has been shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery progress.
Are your products ethically sourced?
At Mapworld Australia, we prioritize partnerships with brands that demonstrate high ethical standards and sustainable manufacturing practices to ensure quality fashion that feels as good as it looks.